The order party shall be entitled to cancel the ordered Services in writing or by telephone and consequently in writing up to 28 days before the agreed arrival. The supplier shall be entitled to charge the following cancelation fees in case of later cancellation or no cancellation:

28 – 21 days: 20% of the price of accommodation 21 – 14 days: 40% of the price of accommodation 14 – 7 days: 75% of the price of accommodation 7 – 0 days: 100% of the price of accommodation

By filing an order, the Client (order party) accepts cancellation fees and other business conditions. The cancellation fee will not be charged if the Client could not use the ordered Services due to serious reasons supported by believable written evidence (serious illness and decease of such Client or a family member, institutional treatment, natural disaster, military service). Adverse snow and weather conditions shall not be the reason for not charging the cancellation fee.